The Assistant Restaurant Manager position assists with floor supervision and oversees the daily dining and beverage outlet operations. This includes all aspects of guest service, cleanliness of the restaurant facilities and building employee relationships. In addition, this position supports the Restaurant Manager with advanced administrative responsibilities including using Kronos, accurately logging invoices; tracking uniform usage and overseeing all food outlet supplies. It is anticipated that this person will be working as a floor manager 70% of the time and will be performing training and administrative duties 30% of the time.
Provide professional and courteous bell service to guests by delivering luggage, etc. to/from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding and other assigned duties to facilitate guest services and efficient management of the hotel.
The Concierge professionally greets and welcomes guests upon entrance, acts as the point of reference for guests who need assistance or information. Understands guests needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel and the region.
Cleans guest rooms and suites to ensure highest standards of cleanliness and service. Reports maintenance deficiencies, handles guests’ requests and ensures the confidentiality and security of all guest rooms and suites.
The Houseperson is responsible for keeping the general appearance of the facility in clean, functional working order. This also includes being accessible to customers and guests by providing the best customer service experience possible.
The Kitchen Supervisor is responsible to assist in coordination and efficient kitchen operation, with emphasis on food ordering, kitchen production, sanitation and training. In addition, this position supports in food preparation, cooking, storing, labeling, checking food temperatures, organizing coolers, placing/receiving orders, prep lists, recipes, and specs.
The Lead Facilities Maintenance Engineer is an advanced skill level position responsible for performing general maintenance and repair activities associated with the operation of all Xanterra Tusayan/Grand Hotel facilities.