Xanterra Leisure Holding, LLC

  • Host - Dining Room

    Job Locations US-UT-SPRINGDALE
    Posted Date 1 day ago(11/14/2018 10:56 AM)
    Requisition ID
    Food and Beverage
  • Overview

    This position greets and seats restaurant guests, providing information on daily specials and the server who will be waiting on the table.


    • Provide excellent guest service in an efficient manner.
    • ·To respond immediately and professionally to guest service issues and report the situation to the manager on duty.
    • Accept reservations and implement the designated reservation system.
    • Prepare and utilize seating charts as appropriate.
    • Direct the seating rotation within the facility as appropriate.
    • Complete table checks as needed.
    • Establish and manage “Waiting Lists” as needed, ensuring maximum seating and positive communication with all guests required to wait for a table.
    • Ensure a congenial Dining Room atmosphere.
    • Be knowledgeable of all menus, special services procedures and general guest information.
    • Maintain cleanliness of Dining Room and service areas.
    • Complete side duties within each shift.
    • Handle all guest service issues in an immediate and professional manner.
    • Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.
    • Follow all policy, procedures and service standards.


    • Basic knowledge of Food and Beverage operations preferred.
    • Occasional lifting and balancing of Dining Room service trays.
    • Ability to organize and prioritize under pressure.
    • Ability to effectively communicate with guests, co-workers, and supervisors.
    • Ability to absorb information quickly: Menus, reservation systems, Dining Room floor plan, point-of-sale operation.
    • Must be able to stand for long periods of time, approximately 8 hours.
    • Must be able to walk for long periods of time.
    • Must be able to lift and carry a minimum of 30 pounds.
    • Must be able to bend, stretch, and reach for extended periods of time.


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