Food and Beverage outlets vary by property. Server Assistants will be assigned locations based on level of experience.
Perform all duties toward the goal of providing excellent guest service in an efficient manner.
Follow all policy, procedures and service standards.
Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty.
Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area.
Knowledge of all menus.
Knowledge of general guest information.
Maintain cleanliness of Dining Room and service areas. Maintain organized and fully stocked side stands within the Dining Room.
Complete assigned duties within each shift.
Assist host staff as needed.
Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.
Food and Beverage experience preferred.
Lifting, balancing and carrying Dining Room service trays.
Ability to organize and prioritize under pressure while presenting a calm and pleasant demeanor.
Ability to communicate effectively with guests, co-workers and supervisors.
Must be able to walk for long periods of time.
Must be able to lift and carry 30 pounds.
Must be able to bend, stretch and reach for extended periods of time.