Xanterra Leisure Holding, LLC

  • Kennel Attendant

    Job Locations US-AZ-GRAND CANYON
    Requisition ID
    2019-21478
    Posted Date
    5 days ago(2/21/2020 1:44 PM)
    Category
    Admin/HR/Accounting
  • Overview

    $12.25/hour.

    Passionate about providing unforgettable guest service, creating memories for our guests that last a lifetime. Grand Canyon National Park Lodges is the perfect place to Live. Work. Explore. One of the Seven Natural Wonders of the World, The Grand Canyon National Park is a place of remarkable beauty, peace and scenic grandeur. For those who live and work in the park, there are endless opportunities to discover and enjoy hiking, biking, camping, skiing, photography and more! As our employee, you receive extremely affordable employee housing, discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for full time employees.

     

    Our Kennel Attendant position will handle daily operation of the Kennel facility.

    Responsibilities

    • Achieve consistent customer satisfaction by greeting and assisting guests in a welcoming and attentive manner, with attention to individual needs.
    • Register guest animals in a courteous, prompt and efficient manner.
    • Admit and release animals according to company policy, denying admittance when necessary based on health concerns or temperament of the animal.  
    • Provide care to kennel occupants such as feeding, walking, cleaning runs.
    • Perform tasks as assigned by Kennel Lead.
    • Maintain security and cleanliness of kennel facility, inside and out.
    • Cooperate with National Park Service (NPS) Law Enforcement in boarding stray animals found by NPS and brought to the kennel in alignment with company policy and procedure.
    • Follow Xanterra security policies and procedures in the handling of company and guest information.
    • Handle guest accounts properly including recording of charges and collection of payment.
    • Maintain bank with accuracy and security. Follow all shift end procedures regarding proper bank balancing and deposits.
    • Handle routine guest complaints when possible, elevating more challenging situations to a supervisor.
    • Maintain advance reservations for kennel bookings.
    • Maintain good relations with the National Park Service and Coconino County Health Services in matters pertaining to inspections, licensing, and rabies control.
    • Adhere to all safety, risk management and environmental policies while performing tasks.
    • Other duties as assigned.

    Qualifications

    • Previous kennel experience and/ or knowledge of kennel operations.
    • Demonstrated ability to interact with a diverse customer base in a professional and courteous manner.
    • Cash and credit card receipt handling experience.
    • Good verbal communication skills.

     

    Low-cost in-park housing provided.  Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace.  Employment history verified.  Background checks/Drug test required. Xanterra is an Equal Opportunity and Affirmative Action Employer.  Minorities/Woman/Disabled/Veterans are encouraged to apply.

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