Xanterra Leisure Holding, LLC

  • Housekeeper

    Job Locations US-AZ-WILLIAMS
    Requisition ID
    Posted Date
    1 month ago(11/12/2019 9:23 AM)
  • Overview

    This is a full-time year round position working at the Grand Canyon Railway Hotel in Williams, AZ. The Housekeeper is responsible for cleaning guest accommodations according to established Company standards.


    • Fully understand and support Xanterra Mission Statement and Core Values. 
    • Clean assigned guest accommodations to Company standards (within allocated time period) including making beds, cleaning bathrooms, dusting, amenities, removing dirty linens, cleaning outside guest rooms, in hallways and surrounding grounds.
    • Control all keys, master and guest room keys, and maintain security of guest rooms, both vacant and occupied.
    • Strictly follow standards in cleaning stay over rooms in dealing with guest’s property.
    • Follow instructions given by Inspector, Supervisor or Management regarding having to return to the room to correct any discrepancies.
    • Strictly follow all lost and found procedures. Immediately report lost and found items to the Inspector, Supervisor or Management.
    • Report any maintenance related problems to the Inspector, Supervisor or Management immediately.
    • Stock cart neatly and safely, according to standards as instructed.
    • Follow instructions in use of all chemicals and cleaning agents.
    • Practice Risk Management procedures, including morning stretches, to ensure a safe working environment.Report any safety problems immediately to your supervisors.
    • Wear required personal protective equipment while performing tasks.
    • Other duties as assigned.


    Preferred Qualifications:

    • Knowledge of rooms and hotel layout on GCR property, including general knowledge of Xanterra Grand Canyon Railway guest services with the ability to convey information to the guests.
    • Ability to complete assigned tasks without close supervision.
    • Previous experience in a housekeeping or custodial position.

    Basic Competencies:

    • Verbal comprehension (Understand oral and written communications, follow detailed directions to ensure proper delivery and pickup of guest baggage.
    • Communication skills (provide clear instructions/directions)
    • Reasoning skills (problem solving and troubleshooting skills)

    Employment Conditions:

    • Work safely to prevent on the job accidents and injuries
    • Work safely to ensure company equipment is secure.
    • Wear protective equipment as required by the job duties.
    • Work hours may include a nonstandard workweek, overtime, and various shift work as needed.

    Physical Requirements:

    • While performing the duties of this job, the employee is constantly standing, walking, balancing, climbing, twisting, eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
    • Trunk Strength-The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving our or fatiguing. 
    • Static Strength-The ability to exert maximum muscle force to lift, push, pull or carry objects. 
    • Constant carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 75lbs.
    • Constantly pushing loaded cart weighing up to 500 lbs.
    • Constantly listening, hearing, seeing.
    • Will be required to stand and walk for long periods of time and to occasionally walk on uneven surfaces.


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