Xanterra Leisure Holding, LLC

  • Restaurant Assistant Manager, South Rim

    Job Locations US-AZ-GRAND CANYON
    Posted Date 2 weeks ago(10/29/2018 6:03 PM)
    Requisition ID
    2018-18253
    Category
    Food and Beverage
  • Overview

    Manage all restaurant operations to include staff supervision, guest service, training and administrative duties.  Provide oversight of dining room, kitchen, bar, auxiliary service areas, day tours and special functions.

    Responsibilities

    • Responsible for front of the house service flow among all assigned unit operations.
    • Participates in the training of all new and promoted front-of-house employees.
    • Assists in scheduling front of the house employees while maintaining labor costs within plan.
    • Maintain an effective program with all day tours, special events, and special guest requests according to instructions from Sales Department and Restaurant Manager.
    • Interacts with guest concerns, requests and suggestions.
    • Performs administrative and payroll duties.
    • Participates with monthly inventory.
    • Helps achieve and maintain highest possible scores on health inspections, NPS concession inspections and guest comment cards.
    • Checks side work completion prior to opening and before closing.
    • Administer corrective action as necessary consulting/communicating with Restaurant Manager or Food & Beverage Executive Management as necessary.  Ensure that Human Resources management approves any discharges.
    • Ensure that assigned staff is adhering to risk management procedures, including wearing personal protective equipment, MSDS location and comprehension, ergonomics and slip and fall.        
    • Performs other duties as assigned.

    Qualifications

    • Two years supervisory experience in Food & Beverage front-of-house operations.
    • Ability to supervise others, especially front of the house and/or entry level employees.
    • Effective oral and written communications skills.
    • Experience with POS systems, Word and computerized spreadsheets helpful.
    • Basic budget knowledge.
    • Customer service experience in high volume food & beverage operations.
    • Cash Handling experience.

    Low-cost in-park housing provided.  Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace.  Employment history verified.  Background checks/Drug test required. Xanterra is an Equal Opportunity and Affirmative Action Employer.  Minorities/Woman/Disabled/Veterans are encouraged to apply.

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