Xanterra Leisure Holding, LLC

  • Tour Sales/Customer Service Representative

    Job Locations US-WI-Eau Claire
    Posted Date 3 weeks ago(10/3/2018 9:32 AM)
    Requisition ID
    2018-18113
    Category
    Sales and Marketing
  • Overview

    Holiday Vacations in Eau Claire, WI is a nationwide provider of group guided vacations to over 65 domestic and international destinations world-wide by air, rail, motor coach and cruise. Our care and concern for our guest is our top priority. Our over forty-five years of experience, dedication to personalized guest service and professional relationships with quality hotels, restaurants, attractions and other suppliers assure our guests a carefree and memorable vacation.

    Responsibilities

    Holiday Vacations is looking for Tour Sales/Customer Service Representatives to join us in our call center at our corporate headquarters in Eau Claire, WI. Our Tour Sales/Customer Service Representatives assist our guests and prospective guests in helping make their travel dreams come true with personalized service by booking reservations, requesting catalogs and other information, and providing details of the tours, as well as some miscellaneous administrative duties.

    We are looking for self-motivated sales people with enthusiasm for travel and a passion for providing exceptional guest service.

    Schedule will vary between the hours of 7am to 7pm Monday through Friday, as well as being scheduled on a rotating basis for Saturday from 9am to 1pm.

    We are looking for people who are available to start work no later than the middle of November!

    Qualifications

    • Three years experience in customer service/sales
    • High school diploma or equivalent
    • Ability to learn a substantial amount of new information quickly
    • Ability to handle a variety of calls with enthusiasm, sincerity, and professionalism
    • Previous travel experience via airplane strongly preferred
    • Excellent computer skills, including proficiency in Microsoft Outlook, Word, and Excel
    • Ability to adapt quickly to an ever-changing, high paced environment
    • Ability to sit for extended periods of time. Constant mental and visual concentration is required for computer usage. Able to use a headset to take phone calls.

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