Xanterra Leisure Holding, LLC

  • Housekeeping, Laundry and Custodial Services, Yellowstone National Park 2019

    Job Locations US-WY-YELLOWSTONE
    Requisition ID
    Posted Date
    1 month ago(5/8/2019 4:43 PM)
  • Overview



    Much of the management team in Yellowstone started their journey in the Housekeeping department!


    In fact, our director of Human Resources started as a room attendant!


    As the primary concessionaire in Yellowstone we operate 9 comfortable lodging facilities offering over 2,000 guest rooms spread out over 6 locations.  Guest accommodations include both cabins and hotel-style rooms that range from rustic to modern. The housekeeping department offers many opportunities for growth.  When applying for these positions, your assigned role may vary based on your experience level as well as the business needs of Yellowstone National Park Lodges. You will be considered for the following positions:


    Room Attendant

    For Room Attendants in Yellowstone National Park, it's all about being part of a team and caring about the comfort of our guests! They are responsible for cleaning guest rooms and making them comfortable and inviting.


    Room Inspector

    Room Inspectors are responsible for making sure that our guest rooms are sparkling clean, comfortable and ready for our guests! The ability to develop and mentor a well-functioning team of Room Attendants from a largely inexperienced staff is a key part of this job. This position is one of greater responsibility and requires knowledge of hotel/motel housekeeping procedures.



    A Porter makes sure the public areas and restrooms in our hotels and lodges are clean and comfortable. Their job is to make the first impression...the best impression!


    Housekeeping Management

    Housekeeping managers are responsibe for overseeing the daily operations of the housekeeping department at his or her own location; including duties such as staff scheduling, quality control, budgeting and more. 


    Floor & Carpet Crew

    These positions work a great deal independently.  You will be using heavy equipment to clean carpets, buff floors, and clean tiles.  Chemical use and night hours are often required.



    The laundry crew makes sure linen is clean and has been processed in a quality manner. The linens from each our hotels and restaurants are sent to our central laundry facility located in Gardiner, MT to be cleaned, sorted, folded and sent back out into the park.


    Laundry Management

    The Laundry Manager directs laundry operations through a team to ensure customer and employee’s satisfaction while utilizing maximum efficiency in manpower, materials, and machines. They will also provide training for all laundry employees in the areas of safety, job performance, and quality control.  They will also be expected to assist on the floor as needed. 


    What We Are Looking For

    At Yellowstone National Park Lodges, we depend on our team members to help guests find their ultimate Yellowstone experience—all while working to protect and preserve the park for future generations. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.


    What You Are Looking For

    • Are you interested in working, living, and being an ambassador in Yellowstone National Park?
    • Are you looking to make friends with people from all over the world?
    • Do you have a positive attitude and solid work ethic?
    • Do you thrive in a fast-paced, exciting work environment?
    • Are you seeking upward mobility and growth opportunities?
    • Are you looking to gain experience in tourism & hospitality operations (specifically housekeeping)?
    • Are you enthusiastic about Xanterra’s sustainability initiatives?

    If you answered, “Yes” to these questions, a hospitality job in Yellowstone is ideal for you!


    The Details

    We have immediate openings available for the 2019 season. Ideally, you will be available to work a full season (now through October 2019). If living, working, and exploring in Yellowstone sounds intriguing and exciting to you, please read on!


    • Start Date: April 2019
    • Employment Type: Full Time, Seasonal (ideally full season or August through October)
    • Schedule: Varies – 40+ hours per week.
    • Perks include:
      • Low-cost housing (dormitory style) and meals (cafeteria style) provided
      • Wi-Fi (limited bandwidth) provided
      • Free Employee Recreation Program (hiking, biking, photography, camping, wildlife watching, educational programs, film series, sports competitions, and more!)
      • Exclusive discounts in and around Yellowstone
      • Living in the world’s first National Park


    A Day in the Life 

    Housekeeping, laundry and custodial services play an integral role in continuing the daily operation of our park. There are more than 2,300 rooms and 5,000 beds to clean and prepare! That also means a lot of laundry to process! Each of these departments uses environmentally preferable cleaning supplies, and stocks rooms with Rainforest Alliance certified coffee. Guests can opt-in to “Our Softer Footprint Green Housekeeping Program” to support Yellowstone’s sustainability goals. 



    Fun Fact

    All of the linens used in our guest rooms and restaurants are sent to our central laundry facility in Gardiner, MT to be cleaned, sorted, folded and sent back out into the park. Our hard-working laundry staff feels a great sense of pride in their work. Check out Laundry Operations on YouTube, our website, or in our blog. You can also read about our incredible housekeeping staff on our blog here.


    Essential Skills and Knowledge

    Applicants interested in housekeeping, laundry and custodial positions in Yellowstone are drawn to the unique opportunity to work in the world’s first national park. You should be enthusiastic about our sustainability initiatives and mission to provide ‘legendary hospitality with a softer footprint’. The ability to maintain a positive attitude while standing and walking for long periods of time in a fast-paced, sometimes loud environment is absolutely essential for these positions.


    What We Believe

    At Yellowstone National Park Lodges, we are a welcoming community who work hard, share a passion for the environment, and enjoy creating memorable experiences for our guests. We are the primary concessionaire in Yellowstone National Park. As part of the Xanterra Travel Collection family, we embrace a “naturally different” lifestyle that allows you to live, work, and explore one of the most beautiful places on earth. We are a company based on values that reflect an environmental ethic and social conscience – for the long-term. “Our Softer Footprint” focuses on how we reduce our environmental impact through our comprehensive environmental initiatives. Our business practices exemplify environmental stewardship, and a desire to protect and preserve our public lands.


    Equal Employment Opportunity

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.






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