Xanterra Leisure Holding, LLC

  • Dining Room Host/Greeter, South Rim

    Job Locations US-AZ-GRAND CANYON
    Posted Date 2 months ago(9/10/2018 11:18 AM)
    Requisition ID
    2018-17681
    Category
    Food and Beverage
  • Overview

    The basic function of this position is to greet the dining room guests and seat them in an expedient fashion while maintaining a proper flow in the seating sections.

    Responsibilities

    • Greet the guests as they approach the podium and make them feel welcome to the dining room.
    • Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
    • Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
    • For those dining rooms that utilize a reservations system, check guests in and informs them as to the length of time before they will be seated.
    • Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
    • Keep menus clean and presentable and discard any menus that are too worn or tattered.
    • Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
    • Complete opening and closing side duties according to dining room standards.
    • Maintain seating log to ensure accurate cover count for the seating period.
    • Assist Bussers as needed to clear and set tables.
    • Other duties as assigned.

    Qualifications

    • Ability to professionally interact with a broad cross-section of guests.
    • Good verbal communication skills with ability to interact with guests and staff.
    • Physical ability to stand for long periods of time.
    • Ability to keep a professional demeanor towards the guests and staff under very busy business levels.

    Low-cost in-park housing provided.  Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace.  Employment history verified.  Background checks/Drug test required. Xanterra is an Equal Opportunity and Affirmative Action Employer.  Minorities/Woman/Disabled/Veterans are encouraged to apply.

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