Xanterra Leisure Holding, LLC

  • Spenser's Pub Server (Polar Express Season '18-'19)

    Job Locations US-AZ-WILLIAMS
    Posted Date 3 months ago(9/7/2018 5:46 PM)
    Requisition ID
    Food and Beverage
  • Overview

    The Spenser's Pub Server is responsible for providing expedient, courteous cocktail & food service to lounge or bar guests.


    • Fully understand and support Xanterra Mission Statement and Core Values.
    • Ensure the guests are courteously greeted, orders placed properly and expediently served.
    • Inform guests of any beverage specials, and constantly up-selling beverage orders.
    • Request proper identification of guests who appear to be under the age of thirty.
    • Enforce Xanterra Parks & Resorts, Arizona State and any other applicable liquor laws regarding the serving of alcoholic beverages.
    • Strictly adhere to TIPS program at all times in the serving of alcoholic beverages.
    • Bring any TIPS related issues with guests to the immediate attention of the bartender working lead or Restaurant Manager.
    • Proper and efficient use of the Aloha POS system in ordering beverages and keeping voids and mis-orders to an absolute minimum.
    • Describe drink recipes when requested by the guests.
    • Clear and bus tables as guests leave, maintaining sanitation and cleanliness levels of the seating area.
    • Attend all company-sponsored liquor training classes.
    • Manage own bank for beverage sales including credit cards, cash and room charges.
    • Complete opening and closing shift side duties.
    • Assist bartender in garnishing drinks as necessary.
    • Place and serve food orders from bar menu.
    • Other duties as assigned.


    Minimum Qualifications:

    • Must be at least 18 years of age or older.
    • Knowledge of beer and wine selections.

    Preferred Qualifications:

    • Previous bartending or food service experience with alcohol awareness training is preferred.

    Basic Competencies:

    • Verbal comprehension (Understand oral and written communications, follow detailed directions).
    • Communication skills (provide clear instructions/directions)
    • Reasoning skills (problem solving and troubleshooting skills)
    • Basic math skills.

    Employment Conditions:

    • Work safely to prevent on the job accidents and injuries.
    • Work in inclement restaurant conditions.
    • Work safely to ensure company equipment is secure.
    • Wear protective equipment as required by the job duties.
    • Complete required alcohol awareness and food safety certifications.
    • Work hours may include a nonstandard workweek, overtime, and various shift work as needed.

    Physical Requirements:

    • While performing the duties of this job, the employee is:
    • Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
    • Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
    • Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
    • Constantly listening, hearing, seeing, and speaking.
    • Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.


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