Xanterra Leisure Holding, LLC

  • Cashier (Polar Express Season '18-'19)

    Job Locations US-AZ-WILLIAMS
    Posted Date 3 weeks ago(10/24/2018 10:13 AM)
    Requisition ID
    Food and Beverage
  • Overview

    Greets and acknowledges the guest coming and going, interacts with guests and employees in a professional manner; is knowledgeable of buffet, wine/beer menu items, displays and practices being a team player. Adheres to cash handling practices and policies.


    • Fully understand and support Xanterra Mission Statement and Core Values.     
    • Counts issued bank before and after shift
    • Greets guests with a good morning/ good evening and a smile.
    • Ask how many will be joining us for dinner.
    • Ask how many children are in their party, (do not refer to them as kids!).
    • Answer any questions the guest might have at the moment.
    • Control your area. Do not let other employees gather or linger around your station.
    • Be very accommodating to all our guests. Fill their requests to the best of your abilities.
    • Roll silverware when time allows.
    • Wipe down all menus (dessert/beer/wine) used on your shift. Stock ALOHA paper
    • Check for groups
    • Stock supplies
    • Answer phone calls in a professional manner and take messages when necessary.
    • Organize and clean shelves in station.
    • When guests arrive, stop all conversations and direct your full attention to our guests.
    • Use appropriate language and keep voices down.
    • When our guests are leaving the restaurant, thank them for coming.
    • Be a team player. Help others whenever possible.
    • Cell phones not allowed while on the clock
    • AM shift break from 10:30 – 11am. No eating at any other time
    • PM shift eat before 4:30pm or after 9pm. No eating at any other time
    • Reconcile all paperwork, count out company funds and drop in appropriate areas


    Minimum Qualifications:

    • Must be at least 18 years of age or older.


    Preferred Qualifications:

    • Previous experience in a cash handling position preferably in the Hospitality Industry.
    • Ability to display and practice being a team player


    Basic Competencies:

    • Verbal comprehension (Understand oral and written communications, follow detailed directions).
    • Communication skills (provide clear instructions/directions)
    • Reasoning skills (problem solving and troubleshooting skills)
    • Basic math skills.


    Employment Conditions:

    • Work safely to prevent on the job accidents and injuries.
    • Work in inclement restaurant conditions.
    • Work safely to ensure company equipment is secure.
    • Wear protective equipment as required by the job duties.
    • Complete required alcohol awareness and food safety certifications.
    • Work hours may include a nonstandard workweek, overtime, and various shift work as needed.


    Physical Requirements:

    • While performing the duties of this job, the employee is:
    • Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
    • Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
    • Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
    • Constantly listening, hearing, seeing, and speaking.
    • Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.


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