Xanterra Leisure Holding, LLC

  • Host/Cashier/Attendant , The Oasis at Death Valley, Year Round

    Job Locations US-CA-DEATH VALLEY
    Posted Date 1 month ago(2/12/2019 10:45 AM)
    Requisition ID
    2018-16614
    Category
    Food and Beverage
  • Overview

    Greet and offer hospitality to guests. The Host/Cashier/Attendant is the first person our guests will communicate with when entering our food outlets. Their personality and professionalism will instill confidence in our guests and will have a direct influence on the environment of that outlet. Job responsibilities will vary depending on the assigned outlet (EDR, Last Kind Words Saloon, Deli, 1849 Buffet).

    Responsibilities

     

    • Greet guests and seat them based on where they will best be served.
    • Establish and efficiently use a waiting list when necessary.
    • Ensures that all guests are served in a prompt, courteous manner by giving proper direction to servers and server assistants.
    • Acts diplomatically in resolving guest issues.
    • Familiar with all server/server assistant procedures and responsibilities and is able to make adjustments as needed.
    • Answers all telephone calls using proper phone etiquette.
    • Responsible for daily knowledge of room count, special events or banquets scheduled in the assigned outlet.
    • May be issued a cash bank and be required to adhere to all Cashier Money Handling Policies and Procedures by correctly entering orders, collecting payment, and completing end of shift balancing in assigned outlet.
    • May be expected to perform simple food preparation tasks in assigned outlet.
    • May be expected to serve food and beverage per F&B Standards in assigned outlet.
    • Perform all opening and closing duties for the appropriate shift and assigned outlet including cleaning, removal of trash, and sweeping and mopping of floor.
    • Other duties as assigned.

    Qualifications

    • Previous food preparation, cashiering, or hosting experience preferred.
    • Excellent guest service skills.
    • Must be well-groomed and have excellent personal hygiene.

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