Xanterra Leisure Holding, LLC

  • Polar Express Ensemble (Main Role-Chef Character)

    Job Locations US-AZ-WILLIAMS
    Posted Date 6 days ago(10/15/2018 9:19 AM)
    Requisition ID
    Railway Operations
  • Overview





    WBCP shield

    Grand Canyon Railway and Warner Bros Productions Presents

    The Polar Express Train Ride


    THE POLAR EXPRESS Train Ride Event at Grand Canyon Railway Historic Williams Depot is a LIVE, interactive event based on the film by Warner Bros. The theatrical performance will employ actors and singers for a 70 minute roundtrip train ride.

    (This is a live, repeating theatrical production, not a film shoot)

    “THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s17)”





    • Singers/actors, outgoing, enthusiastic, joy-filled.
    • Fully understand and support Xanterra Mission Statement and Core Values. 
    • Communicate announcements over microphone giving verbal instructions for up to 90 passengers.
    • Responsible for knowing classic holiday carols and the willingness to lead the song in front of passengers.
    • Prep train cars for daily train ride to department standards
    • Moves about the train safely while serving hot chocolate and cookies to the passengers
    • Adapts to the Polar Express Chef role and get into character during the train trip
    • Responsible for Bio-Hazard clean-ups as necessary.
    • Works as a team player and demonstrates good communication skills at all times.
    • Effectively handles stressful situations in a public setting and resolves guest related problems in a professional manner.
    • Establishes and maintains an effective professional working relationship with co-workers, directors, and other departments; working together in a positive work environment.
    • Maintains schedule flexibility, working scheduled days, evenings, weekends and holidays. Shifts are 6+/- hours per day.
    • Responsible for understanding and adhering to all prescribed Environmental Management Systems (EMS) policies and corporate commitments to maintain ISO 14001 goals and guidelines; reduce, reuse and recycle program.
    • Other duties as assigned.


    • Ability to work evening shifts, including shifts on holidays and weekends. Shifts are 6+/- hours per day.
    • Must possess good interpersonal skills with the ability to read, write, and speak English; communicate professionally, effectively and clearly face-to-face, and in written communication.
    • Ability to lift at least 40 pounds.


    *Individuals displaying radical departures from conventional dress or personal grooming and hygiene standards will not be considered for roles.


    Commitment Requirements and Live Run Dates:

    Shifts start at 3:30 and end at approximately 9:30 selected individuals must be available to work on a part time (up to 32 hours or 2-4 days/ week) or full time (40 or more hours or 5-6 days/week) basis for the duration of the season outlined below. Free shuttle service will be provided to individuals traveling from Flagstaff. 

    • Orientation: Friday November 2nd 8AM-12PM.
    • Railroad Safety Training: Saturday November 3rd, 9AM- 1PM.
    • Rehearsals: November TBD

    Live Run Dates:

    • November 9, 10, 11, 15, 16, 17, 18, 21, 23, 24, 25, 26, 28, 29, 30
    • December 1, 2, 3, 5, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 26, 27, 28, 29, 
    • January  3, 4, 5

    If selected for an audition you will be called to attend one of the following auditions:


    Audition Dates



    Thursdays in October 4th, 11th, 18th, 25th

    Xanterra/GCR   Flagstaff Office Location

    11AM, 1PM & 3PM

    Fridays in October 5th, 12th, 19th, 26th

    Grand Canyon Railway Williams Location

    10 AM, 11AM, & 1PM








    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.