Xanterra Leisure Holding, LLC

  • Ranch Reservations Agent Year Round

    Job Locations US-CA-DEATH VALLEY
    Posted Date 1 month ago(1 month ago)
    Requisition ID
    2018-16518
    Category
    Reservations
  • Overview

    To create and update reservation requests via fax, phone, and Internet directly into computer systems.

    Responsibilities

    • Direct input of reservations via phone, fax and Internet accurately and efficiently.
    • Serve as a source of accurate general information about the resort and Death Valley.
    • Be familiar with all aspects of the resort and facilities available.
    • Work closely with the Reservations Manager to achieve maximum occupancy of both hotels.
    • Communicate with the Central Reservations agents regarding guest’s accommodations.
    • Correspond clearly with guests via fax, phone and Internet.
    • Serve as Registration Agent, PBX/Telephone Operator or Bellperson as needed.
    • All other duties as assigned.

     

    Qualifications

    • Must possess knowledge of Word, Excel, Outlook and Internet.
    • Type a minimum of 35 w.p.m.
    • Excellent oral and written communication skills.
    • Must be able to speak clearly on the phone.
    • Must maintain a courteous and helpful attitude towards guests and fellow employees.
    • Must maintain guest service as a top priority while keeping within department policies, standards and guidelines.
    • Must be detailed oriented.
    • Must be able to sit for long periods of time.

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