Xanterra Leisure Holding, LLC

  • Retail Associate - The Grand Hotel Tusayan, AZ

    Job Locations US-AZ-Grand Canyon
    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
  • Overview

    Provides superior customer service and uses good communication skills and handles the sale of retail purchases in the gift shop.


    • Fully understand and support Xanterra Mission Statement and Core Values.

    • Provides superior customer service and uses good communication skills. 

    • Handles the sale of retail purchases in the gift shop.

    • Performs cashiering duties properly, recording the sales in the register accurately and following correct accounting procedures.

    • Assists whenever necessary in keeping the sales floor and stock room clean and organized; includes sweeping, vacuuming, dusting, polishing, scrubbing, mopping and trash removal.

    • Keeps merchandise stocked.

    • Assists Manager with inventory control, ordering, receiving and merchandise display.

    • Maintains effective cooperation with Managers and other co-workers.

    • Maintains a well-groomed, clean, and neat appearance.

    • Functions with flexibility and courteous behavior in a high traffic season retail operation.

    • Acquires and demonstrates a basic knowledge of product information when used as part of a professional sales approach.

    • Works with a minimum of supervision and maintain excellent attendance and punctuality.

    • Show an awareness of inventory control through efficient management of assigned merchandise sections, with attention to pilferage protection

    • Is knowledgeable of the Park and surrounding areas.

    • Other duties assigned.




    • Ability to stand throughout an eight-hour shift and frequently move cartons of 50 lbs. or more with reasonable accommodations provided.

    • Previous experience operating a POS/cash register (including a 10-key calculator), handling and/or count cash accurately, and assist in maintaining proper sales records; including understanding night reports is preffered.

    • Basic understanding of Gift Shop procedures and complete the training program is preffered.












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