Xanterra Leisure Holding, LLC

  • Bartender 2 - The Grand Hotel Tusayan, AZ

    Job Locations US-AZ-Grand Canyon
    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    Food and Beverage
  • Overview


    Provide courteous, efficient beverage service to guests while maintaining proper pour control and alcohol awareness.




    • Fully understand and support Xanterra Mission Statement and Core Values.
    • Provide prompt, efficient and courteous beverage service to guests ensuring proper mixology, portion control and content information to guests.
    • Practice full alcohol awareness as to the levels of guest alcohol consumption and make decision as to continued service and consumption.
    • When necessary courteously and discreetly (as possible) cut-off guests from further service and consumption of alcoholic beverages.
    • Strictly enforce ID compliance to ensure legal age requirements for service and consumption are met.
    • Make sure bar operation is set up and ready to open on time.
    • Make sure bar operation makes “last call” and stops serving at the proper time.
    • Order liquor following established procedure on a daily basis per shift assignment.
    • Provide dining room service bar to Food & Beverage Servers for beverage orders.
    • Maintain sanitation standards for the bar area.
    • Perform side work for bar as assigned per shift including stocking of supplies.
    • Perform all cashier duties using the Aloha system including; ringing up sales collecting cash, credit card, or room charge; tracking Server sales; making shift deposit.
    • Handle all guest complaints to best of ability and circumstance as necessary.
    • Adhere to all safety and risk management policies.
    • Other duties as assigned.




    • Must be at least 19 years of age to serve alcohol in the state of Arizona.
    • Previous experience bartending with the ability to provide prompt, courteous service and properly interact with a broad cross-section of guests.
    • Previous experience with applying and firmly enforcing Arizona State liquor laws, as well as willingness to apply Xanterra Tusayan, LLC liquor policies and National Park Service requirements.
    • Must be able to successfully complete company sponsored alcohol awareness class and applies methods learned to guest situations.
    • Previous experience handling cash transactions, including guest, Cocktail Server and Food & Beverage Server transactions.
    • Previous experience with the Aloha POS system is a plus.
    • Able to follow portion pour procedures for all beverages served.
    • Able to lift and change out fifteen gallon beer kegs with or without reasonable accommodation.
    • Able to stand for long periods of time.




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