Xanterra Leisure Holding, LLC

  • Ticket Agent

    Job Locations US-AZ-WILLIAMS
    Posted Date 4 weeks ago(6/22/2018 5:48 PM)
    Requisition ID
    2018-16291
    Category
    Railway Operations
  • Overview

    The Ticketing Agent is a part time position responsible for providing high level of guest service while ensuring all daily functions are completed at the Grand Canyon Railway ticket counter.

    Responsibilities

    •  Fully understand and support Xanterra Mission Statement and Core Values.             
    •  Daily batching; printing tickets, verifying special requests, processing collection required reservations.
    •  Answering phones and taking phone reservations.
    •  Provide information and offer additional services to guests to enhance their stay.
    •  Greets walk-up guests and make new reservations.
    •  Follow all cash handling policies and procedures.
    •  Responsible for understanding and adhering to all prescribed Environmental Management Systems (EMS) policies and corporate commitments to maintain ISO 14001 goals and guidelines; reduce, reuse and recycle program.
    •  Other duties as assigned.

    Qualifications

    • Previous computer experience.
    • Must have at least 2 years customer service experience in a hospitality industry.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.