Xanterra Leisure Holding, LLC

  • Ticket Agent

    Job Locations US-AZ-WILLIAMS
    Posted Date 4 weeks ago(6/22/2018 5:48 PM)
    Requisition ID
    Railway Operations
  • Overview

    The Ticketing Agent is a part time position responsible for providing high level of guest service while ensuring all daily functions are completed at the Grand Canyon Railway ticket counter.


    •  Fully understand and support Xanterra Mission Statement and Core Values.             
    •  Daily batching; printing tickets, verifying special requests, processing collection required reservations.
    •  Answering phones and taking phone reservations.
    •  Provide information and offer additional services to guests to enhance their stay.
    •  Greets walk-up guests and make new reservations.
    •  Follow all cash handling policies and procedures.
    •  Responsible for understanding and adhering to all prescribed Environmental Management Systems (EMS) policies and corporate commitments to maintain ISO 14001 goals and guidelines; reduce, reuse and recycle program.
    •  Other duties as assigned.


    • Previous computer experience.
    • Must have at least 2 years customer service experience in a hospitality industry.


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