Xanterra Leisure Holding, LLC

  • Host

    Job Locations US-AZ-WILLIAMS
    Posted Date 4 weeks ago(5/1/2018 4:57 PM)
    Requisition ID
    2018-15931
    Category
    Food and Beverage
  • Overview

    This is a full time year round Host position responsible for greeting and seating our valued guests  in an expedient fashion while maintaining a proper seating flow in the seating chart.

    Responsibilities

     

    • Fully understand and support Xanterra Mission Statement and Core Values.     
    • Greet the guests as they approach the podium and make them feel welcome to the dining room.
    • Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
    • Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
    • Keep menus clean and presentable and discard any menus that are too worn or tattered.
    • Be knowledgeable with all buffet sections.
    • Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
    • Complete opening and closing side duties according to dining room standards.
    • Maintain seating log to ensure accurate cover count for the seating period.
    • Assist Buffet servers as needed to clear and set tables.
    • Is knowledgeable and follows Xanterra phone etiquette policy.
    • Other duties as assigned.

    Qualifications

    • Must be at least 16 years of age.
    • Excellent attitude with a friendly, outgoing personality.
    • Previous experience in a guest service related position is preferred but not required.

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