Xanterra Leisure Holding, LLC

  • Part Time Host - The Grand Hotel Tusayan, AZ

    Job Locations US-AZ-Grand Canyon
    Posted Date 4 days ago(4/18/2018 10:46 AM)
    Requisition ID
    2018-15813
    Category
    Food and Beverage
  • Overview

    Greet the dining room guests and seat them in an expedient fashion while maintaining a proper seating flow in the seating sections.

    Responsibilities

    • Fully understand and support Xanterra Mission Statement and Core Values.
    • Greet the guests as they approach the podium and make them feel welcome to the dining room.
    • Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
    • Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
    • Keep menus clean and presentable and discard any menus that are too worn or tattered.
    • Be knowledgeable with all dining room floor sections.
    • Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager.  Respond to such in a professional, sincere manner.
    • Complete opening and closing side duties according to dining room standards.
    • Maintain seating log to ensure accurate cover count for the seating period.
    • Assist servers as needed to clear and set tables.
    • Be knowledgeable and follow Xanterra Tusayan, LLC phone etiquette policy.
    • Other duties as assigned.

    Qualifications

    • Ability to professionally interact with a broad cross-section of guests.
    • Good verbal communication skills with ability to interact with guests and staff.
    • Ability to keep a professional demeanor towards the guests and staff under very busy business levels.

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