Xanterra Leisure Holding, LLC

  • Restaurant Server

    Job Locations US-OH-CAMBRIDGE
    Posted Date 1 month ago(3/19/2018 2:20 PM)
    Requisition ID
    2018-15740
    Category
    Food and Beverage
  • Overview

    Take and serve food and drink orders while providing excellent guest service.

    Responsibilities

    • Perform all duties toward the goal of providing excellent guest service in an efficient manner.
    • Follow all policy, procedures and service standards.
    • Respond immediately and professionally to guest service issues and report the situation to the manager on duty.
    • Accurately record and enter all food and beverage items in to the POS system; pick up, garnish, and serve food and beverages promptly to guests; collect and process forms of payment; ensuring guest satisfaction throughout.
    • Knowledge of all menus: Specials, features, food, and beverages.
    • Knowledge of general guest information.
    • Maximize sales by using menu knowledge and suggestive selling techniques.
    • Offer and serve alcoholic beverages while adhering to established Xanterra alcohol policies.
    • Conduct themselves in a professional manner with the awareness that most actions and communications are within guest view. Ensure a congenial atmosphere for all.
    • Maintain cleanliness of Dining Room and service areas.
    • Complete assigned duties within each shift.
    • Responsible for collecting accurate payment from the guest and depositing the exact amount of sales.
    • Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.

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