Xanterra Leisure Holding, LLC

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Bell Attendant

Bell Attendant

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More information about this job


The Bell Attendant is a Seasonal  position ending January 7, 2019 and is responsible for providing bell service to guests by taking luggage, etc to/from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding; other assigned duties to facilitate guest services and efficient management of the hotel.


  • Provide bell service to guests by taking luggage to and from room, including tour groups and individual guest parties or as directed by Executive Housekeeper and/or Front Desk.
  • Assist tour drivers and/or tour escorts as necessary with baggage schedule, special requests, etc.
  • Attend to tour group luggage delivery and pick up in a timely manner, ensuring proper procedures for handling tour luggage are followed in detail.
  • Assist the Front Desk in delivering messages, running errands, providing information and directions to facilitate guest’s needs.
  • Stock storage closets with clean linens and guest room amenities.
  • Complete scheduled inventory of mission linens and guest room amenities as required.
  • Clear hallways of soiled linens, pool towels, trash, recycle waste and deposit in appropriate bin or dumpster.
  • Deliver and/or gather all rollaway beds and used cribs and ensure equipment is placed in the correct closets.
  • Assist the Common Area Attendants in maintaining the cleanliness of the lobby areas, entrances and other public areas of the hotel facilities.
  • Take outgoing mail to the mail box and retrieve incoming mail. Place all received shipments in the appropriate storage.
  • Unlock (AM shift) or Lock (PM shift) the pool and exercise rooms.
  • Adhere to all Xanterra Grand Canyon Railway lost and found procedures.
  • Check luggage, packs, etc. in bell storage area and maintain security of items in storage.
  • Complete all Bell Attendant paperwork and submit to Executive Housekeeper or Front Desk.
  • Adhere to all safety and risk management policies management as necessary.
  • Wear required personal protective equipment as required while performing job.
  • Other duties as assigned.


  • Ability to follow directions.
  • Ability to read and follow detailed directions to ensure proper delivery and pickup of guest baggage.
  • Ability to handle the physical aspects of the job, bending, twisting, frequently lifting and transporting luggage and pushing/pulling linen carts throughout the course of the shift.



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