Xanterra Leisure Holding, LLC

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Food and Beverage

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This position is responsible for the physical set up of all group function areas and coffee breaks. Maintains audio visual equipment and storage areas also.


  • Check Banquet Event Orders (BEOs) at the beginning of each shift to ensure correct set-up to ensure guest satisfaction.
  • Set up/tear down tables according to BEO specifications in a timely and safe manner.
  • Ensure all setups are done to the BEO specifications and/or established Company procedures.
  • Ensure all required supplies and equipment is in the room at least 15 minutes prior to event start time.
  • Assist with coordination of Audio Visual (A/V) equipment and ensure A/V is working and ready to use.
  • Keep all function rooms and storage areas clean and orderly.
  • Assist banquet function guests with any special needs/requests throughout their function.
  • Follow all policy, procedures and service standards.


  • Basic reading skills needed to properly read BEOs.
  • Ability to multi-task
  • Must be able to stand and walk for long periods of time
  • Must be able to frequently squat, reach above shoulder level, crouch, balance and push/pull.
  • Must be able to occasionally bend/stoop, twist, climb and kneel.
  • Must be able to repeatedly lift/carry up to 25lbs, frequently lift/carry up to 50 lbs and occasionally lift/carry up to 75 lbs.
  • Previous customer service experience preferred.
  • Working knowledge of audio visual equipment preferred.
  • Must be able to work in both indoor and outdoor locations and conditions.
  • Valid driver’s license preferred.
  • Must have sufficient mobility to perform assigned tasks within service times established by the company.


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