The Reservations Department for Yellowstone is based in Mammoth Hot Springs in the northern region of the park. The reservations operations include a call center and online reservations, as well as group reservations sales. Everything from lodging and campgrounds to tours and dinner reservations are booked through the property management system (LMS by Agilysis.) This position will work closely with reservations department management and IT leadership to ensure the property management system (including the phone and online components) is operating at peak performance.
SKILLS AND KNOWLEDGE:
To perform the job successfully, an individual should demonstrate the following competencies: