Xanterra Leisure Holding, LLC

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2018 Retail Lead Associate

2018 Retail Lead Associate

Requisition ID 
Job Locations 
US-MT-Glacier National Park
Posted Date 

More information about this job


This position will act as supervisor in the absence of the Retail Manager or Assistant Manager


  • Follow all policy, procedures and service standards.
  • Perform all cashiering duties properly; ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills horizontally under clip, and count back change. 
  • Suggest add on sales to every transaction performed. 
  • Assist the Retail Manager in organizing the stock room.  Stock product as necessary, making sure all displays are kept stocked, neat and clean.
  • Receive orders and help maintain inventory levels in the shop.  Complete orders, process shipping orders and transfers. 
  • Keep the sales floor clean; which includes sweeping, vacuuming, dusting, mopping, and trash removal.
  • Give accurate helpful information to guests.
  • Comply with Xanterra’s Environmental Management Systems (Ecologix) and look for ways to improve the impact your job has on the environment.
  • Assist the Retail Manager with staff supervision and training as needed. 
  • Discuss concerns only with the manager.  Alert manager to shrinkage, guest problems and concerns.
  • Maintain a safe work area.


  • Able to operate a cash register, handle cash accurately, open and close the store with or without assistance.
  • Demonstrate a basic understanding of Retail procedures.
  • Able to function with flexibility and courteous behavior in a high traffic seasonal retail operation.
  • Acquire and demonstrate an advanced knowledge of products sold in the gift shop.  . 
  • Able to work with a minimum of supervision.  Maintain excellent attendance and punctuality. Take breaks in appropriate area for limited time and use the time clock correctly.
  • Able to keep accurate receiving and back stock records. 
  • Demonstrate basic awareness of general shop security and theft prevention. 
  • Able to train fellow associates on product attributes and store procedures. 
  • Able to stand/walk for a minimum eight-hour shift.
  • Frequently lift and carry cartons weighing up to 50 lbs.
  • Carry boxes/product up and down stairs at most locations several times a day.
  • Must be able to bend down or kneel to stock product frequently during a shift.


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