Xanterra Leisure Holding, LLC

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2018 RV Campground Host

2018 RV Campground Host

Requisition ID 
2017-14880
Job Locations 
US-MT-Columbia Falls
Posted Date 
11/13/2017
Category 
Maintenance

More information about this job

Overview

The RV Campground Host is responsible for ensuring campground users (Glacier employees) are knowledgeable of rules and regulations and to assist with assignment and placement of RV’s, campers, and tents in the appropriate campsite. The Host will provide professional and courteous service to employees in a method that ensures exceptional customer service. Hosts are responsible for ensuring all restroom facilities and common areas exceed the high standards for cleanliness at all times.  Hosts are responsible for communicating all issues through the appropriate channels and to ensure successful resolution occurs in a timely manner.

Responsibilities

Establish and maintain positive working relationship with employees and department representatives as needed.

  • Provide professional and courteous service to employees living at the RV Park.
  • Responsible for cleaning shared employee space at RV Park, including employee showers, bathrooms and common areas, with periodic cleanings throughout the day to maintain cleanliness standards. 
  • Daily inspections of restrooms for cleanliness, maintenance issues and proper stocking of necessary toiletries. High level awareness of needed supplies and maintenance problems.
  • General landscaping duties including raking, watering and pruning.
  • Report maintenance problems by completing a work order and submitting to the Engineering Department.
  • Assist campers with checking in and checking out in a timely manner.
  • Monitor for appropriate use of the facilities by employees (ie.  proper food storage, pets aren’t left unattended or left off-leash, keeping quiet hours, parking at designated sites, etc.) and follow up with employees to ensure compliance of RV Park rules.
  • Report deficiencies, hazardous or unsafe conditions immediately to the appropriate department.
  • Maximize use of the campsites as to the appropriate sized vehicle for specific sites.
  • Liaise with Human Resources regarding employee issues.
  • Empty garbage, ashtrays, and recycling from shared areas and transport to disposal area.
  • Monitor recyclable containers, common area and food lockers for proper use and capacity.
  • May contact security or appropriate personnel to address rule & regulation violations.
  • Responsible for adhering to Xanterra’s Ecologix Program.
  • Perform other duties as assigned.

 

Qualifications

SKILLS AND KNOWLEDGE:

This position reports to the General Manager of Glacier National Park Lodges. High level of interpersonal communication skills, self-motivation; ability to work independently and problem solve.

Dependability – follow directions, responds to management direction.

Ability to read, write and comprehend simple instructions, short correspondence, and memos.

Knowledge of general work safety practices.

Safety and Security – observes safety and security procedures and uses equipment and materials properly.

Knowledge of cleaning and sanitizing chemicals.

 

PHYSICAL REQUIREMENTS:

Must be able to walk long distances over uneven terrain and climb stairs in all types of weather conditions.

Must be capable of lifting objects and push and pull items weighing up to 70 pounds.

Frequent standing, bending, kneeling, crawling for extended periods of time are required. Repetitive motion of arms, wrist and hands while cleaning.

 

QUALIFICATIONS:

Arrive in your personal RV camper.

Knowledge of campground operations preferred.

Free RV Site

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