Provide bell service to guests by taking luggage, etc to/from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding; other assigned duties to facilitate guest services and efficient management of the hotel.
Provide bell service to guests by taking luggage to and from room, including tour groups and individual guest parties or as directed by Executive Housekeeper and/or Front Desk.
Assist tour drivers and/or tour escorts as necessary with baggage schedule, special requests, etc.
Attend to tour group luggage delivery and pick up in a timely manner, ensuring proper procedures for handling tour luggage are followed in detail.
Assist the Front Desk in delivering messages, running errands, providing information and directions to facilitate guest’s needs.
Stock storage closets with clean linens and guest room amenities.
Complete scheduled inventory of mission linens and guest room amenities as required.
Clear hallways of soiled linens, pool towels, trash, recycle waste and deposit in appropriate bin or dumpster.
Deliver and/or gather all rollaway beds and used cribs and ensure equipment is placed in the correct closets.
Assist the Common Area Attendants in maintaining the cleanliness of the lobby areas, entrances and other public areas of the hotel facilities.
Take outgoing mail to the mail box and retrieve incoming mail. Place all received shipments in the appropriate storage.
Unlock (AM shift) or Lock (PM shift) the pool and exercise rooms.
Adhere to all Xanterra Grand Canyon Railway lost and found procedures.
Check luggage, packs, etc. in bell storage area and maintain security of items in storage.
Complete all Bell Attendant paperwork and submit to Executive Housekeeper or Front Desk.
Adhere to all safety and risk management policies management as necessary.
Wear required personal protective equipment as required while performing job.
Other duties as assigned.
Ability to follow directions.
Ability to read and follow detailed directions to ensure proper delivery and pickup of guest baggage.
Ability to handle the physical aspects of the job, bending, twisting, frequently lifting and transporting luggage and pushing/pulling linen carts throughout the course of the shift.