Xanterra Leisure Holding, LLC

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Hotel Restaurant Server (part-time)

Hotel Restaurant Server (part-time)

Requisition ID 
2017-13288
Job Locations 
US-OH-OREGON
Posted Date 
8/3/2017
Category 
Food and Beverage

More information about this job

Overview

Dining Room Servers will be responsible for prompt service to all guests in the Water's Edge Dining Room located in the main lodge.

 

Starts at $5.05/hour plus tips to start/ $5.30/hour plus tips after 90 days.

 

Part-time year round position. Must be available weekends & holidays.

Responsibilities

  • Perform all duties toward the goal of providing excellent guest service in an efficient manner.
  • Follow all policy, procedures and service standards.
  • Respond immediately and professionally to guest service issues and report the situation to the manager on duty.
  • Accurately record and enter all food and beverage items in to the POS system; pick up, garnish, and serve food and beverages promptly to guests; collect and process forms of payment; ensuring guest satisfaction throughout.
  • Knowledge of all menus: Specials, features, food, and beverages.
  • Knowledge of general guest information.
  • Maximize sales by using menu knowledge and suggestive selling techniques.
  • Offer and serve alcoholic beverages while adhering to established Xanterra alcohol policies.
  • Conduct themselves in a professional manner with the awareness that most actions and communications are within guest view. Ensure a congenial atmosphere for all.
  • Maintain cleanliness of Dining Room and service areas.
  • Complete assigned duties within each shift.
  • Responsible for collecting accurate payment from the guest and depositing the exact amount of sales.
  • Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.

Qualifications

  • Must be at least 19 years old
  • At least 1 year of previous serving experience required
  • Communication skills
  • Basic reading & writing skills
  • Basic math skills
  • Ability to multi-task
  • Ability to reach, bend, stoop, wipe, push, and pull
  • Ability to work any shift, evenings, weekends and holidays.
  • Previous experience using Micros or other POS system in a restaurant environment preferred.
  • Alcohol service certification a plus, if not, must attend a Company provided training session within 30 days.
  • Must have sufficient mobility to perform assigned tasks within service time frames established by the company.
  • Must be able to stand and walk for long periods of time
  • High volume serving experience preferably in a fine dining setting required
  • Must have a professional, courteous and friendly manner. 
  • Must be able to occasionally bend/stoop, squat, reach above shoulder level, crouch, kneel and repeatedly carry up to 50 lbs and stand for several hours at a time.

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