Xanterra Leisure Holding, LLC

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Inside Golf Retail Clerk (Seasonal)

Inside Golf Retail Clerk (Seasonal)

Requisition ID 
2017-13172
Job Locations 
US-OH-OREGON
Posted Date 
7/13/2017
Category 
Golf

More information about this job

Overview

This position is responsible primarily for guest and customer service that includes but is not limited to phone etiquette, proper tee time and tee sheet management, cash control, assisting customers with merchandise sales and stocking merchandise along with keeping  the shop clean and assisting professional staff with tournament set-up.

 

May also be responsible for sales at the Snack Shop on low volume business days. 

 

Must be 18 or older for alcohol sales. 

 

This position generally works Monday, Tuesday and Wednesday from 3pm - close. Other fill-in hours are possible.

 

Position available until only approximately October 15, 2017. May be an option to move inside to a Lodge position for the winter depending on availability of positions.

Responsibilities

  • Greets golfers and responds to any course questions.
  • Performs computer log in and entries, views lesson scheduler, works with POS, sells and books tee times, and bills customers
  • Provides members and guests with assistance and customer service
  • Performs tee time and tee sheet management
  • Performs cash control, works with a cash bank, performs end of shift cash out returns cash to audit per policy
  • Maintains facility cleanliness by dusting, sweeping and vacuuming facility
  • Performs retail associate functions including: stocking, pricing and selling merchandise
  • Assists staff with tournament set-up
  • Follows all policy, procedures and service standards
  • Performs other duties as assigned

Qualifications

  • Must be 18 or older.
  • Ability to communicate and interact with course guests and be friendly and outgoing
  • Must have professional presentation and strong customer service skills
  • Knowledge and ability to navigate through various software systems; proficient in Microsoft Excel and Word
  • Possess valid state Drivers’ License
  • Ability to lift, push, pull or carry up to 90 pounds
  • Ability to stand for long periods of time,  to bend at waist and perform repetitive hand, wrist and foot action
  • Good hand/eye/foot coordination required
  • Ability to work days, nights, weekends, holidays
  • Prior retail or sales experience in a golf shop, preferred but other customer service experience also acceptable.

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