Xanterra Leisure Holding, LLC

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Ranch - Host/Hostess/Cashier Year Round

Ranch - Host/Hostess/Cashier Year Round

Requisition ID 
2017-13166
Job Locations 
US-CA-DEATH VALLEY
Posted Date 
11/8/2017
Category 
Food and Beverage

More information about this job

Overview

Greets and seats restaurant patrons. The Host/Cashier is the first person our guest will communicate with when entering our food outlets.  Their personality and professionalism will instill confidence in our guests and will have a direct influence on the environment of that outlet.

Responsibilities

  1. Greets guests and seat them where they can be best served.
  2. Establishes and efficiently use a waiting list when necessary.
  3. Issues guest checks and record them for control purposes.
  4. Maintains a cash bank at the amount given by Accounting.
  5. Correctly operates cash register, handle tour recaps, process coupons, employee discounts.
  6. Ensures that all guests are served in a prompt, courteous manner by giving proper direction to servers and buspersons.
  7. Acts diplomatically in resolving guest problems.
  8. Familiarity with all server/bus procedures and responsibilities.
  9. Verifies all employee ID cards and promotions as indicated.
  10. Answers all telephone calls using proper phone etiquette
  11. Responsible for daily knowledge of room count, special events or Banquets, etc. scheduled in their operation.

Qualifications

  1. Front of the house restaurant experience preferable.
  2. Must have a high degree of professionalism.
  3. Excellent customer service skills when dealing with the public and employees.
  4. Knowledge of handling cash and credit cards as well as balancing bank and correctly completing paperwork is a must.
  5. Physically able to work standing for eight hours, and must have the endurance to function in a fast-paced and high-stress environment.

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