Xanterra Leisure Holding, LLC

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Server Assistant

Server Assistant

Requisition ID 
2017-13135
Job Locations 
US-OH-CAMBRIDGE
Posted Date 
7/7/2017
Category 
Food and Beverage

More information about this job

Overview

Clear and set tables, assist servers as requested, refill drinks, etc.

Responsibilities

  • Perform all duties toward the goal of providing excellent guest service in an efficient manner.
  • Follow all policy, procedures and service standards.
  • Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty.
  • Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area.
  • Knowledge of all menus.
  • Knowledge of general guest information.
  • Maintain cleanliness of Dining Room and service areas. Maintain organized and fully stocked side stands within the Dining Room.
  • Complete assigned duties within each shift.
  • Assist host staff as needed.
  • Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.

Qualifications

  • Food and Beverage experience preferred.
  • Lifting, balancing and carrying Dining Room service trays.
  • Ability to organize and prioritize under pressure while presenting a calm and pleasant demeanor.
  • Ability to communicate effectively with guests, co-workers and supervisors.
  • Must be able to walk for long periods of time.
  • Must be able to lift and carry 30 pounds.
  • Must be able to bend, stretch and reach for extended periods of time.

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