Xanterra Leisure Holding, LLC

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Retail Associate - Retail Shop

Retail Associate - Retail Shop

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There are NO full-time year round positions at Rocky Mountain ONLY full-time seasonal!


Provide excellent guest service by adhering to Xanterra’s hospitality standards in assigned retail outlet. The season at Rocky Mountain National Park runs from approximately mid-May until mid-October. Must be able to work at an altitude of over 11,800 feet.


  • Follow all policy, procedures and service standards.
  • Perform all cashiering duties properly; ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills on register, and count back change. 
  • Suggest an add on sale to every transaction performed. 
  • Stock product as necessary, making sure all displays are kept stocked, neat and clean within the guidelines of the Retail Standards Manual.
  • Keep the sales floor clean; which includes sweeping, vacuuming, dusting, mopping, and trash removal.
  • Give accurate helpful information to guests.
  • Alert manager to shrinkage, guest problems and concerns. Maintain a good working relationship with Managers and co-workers.
  • Maintain a safe work area.
  • Deal courteously with guests.
  • Responsible for accurate account of cash drawer and deposit.
  • May need to be able to climb ladders as requested.
  • Any other responsibilities that are deemed necessary.


  • Able to operate a cash register, handle cash accurately, open and close the store with or without assistance.
  • Demonstrate a basic understanding of retail procedures by completing the required training.
  • Able to function with flexibility and courteous behavior in a high traffic seasonal retail operation.
  • Acquire and demonstrate a basic knowledge of product information. 
  • Able to work with a minimum of supervision.  Maintain excellent attendance and punctuality. Take breaks in appropriate area for limited time and use the time clock correctly.
  • Able to stand/walk for a minimum eight to ten hour shift.
  • Frequently lift and carry cartons weighing up to 50 lbs.
  • Carry boxes/product up and down stairs several times a day.
  • Must be able to bend down or kneel to stock product frequently during a shift.


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